Shipping And Delivery
Order Processing Time
At Sarah Kaitlin, we strive to process your orders efficiently. Please allow 1-3 business days for your order to be processed. In the event of significant unexpected delays, you will receive timely notification by email. We appreciate your patience and understanding.
Shipping Information
Your satisfaction is our top priority, which is why we strive to deliver your order within 5 to 7 business days. You can easily track the progress of your shipment through our website using our order tracking page.
Shipping Costs And Delivery Times
For products currently in stock, the estimated delivery time is 6 to 10 business days. Below are estimated delivery times and shipping costs by country:
Land: United States
Delivery Service: UPS
Shipping costs: Free
Estimated Delivery Times Depending On Product Status
In Stock
Item is readily available in our main warehouse and can be shipped immediately.
Estimated delivery time: about 6-10 working days
Delayed Availability
Delivery may be delayed due to high demand.
Estimated delivery time: approximately 10-20 business days
Out of Stock
The item is currently unavailable and there is no information on delivery time.
Estimated delivery time: Not applicable
Order Confirmation And Shipment Tracking
Once your order has been shipped, you will receive an email confirmation with your shipment number. The Track & Trace system will be activated within 24 hours, allowing you to track the progress of the shipment via the Order Tracking page..
Refund Policy
For details on our return options and procedures, please refer to our special refund policy.
Damaged Or Defective Products
In the event of a damaged or defective product, we strive to offer a replacement or refund at no charge. Please contact us at service@sarahkaitlin.com for support.
Lost Packages
If your package is lost in transit, you have the option of receiving a replacement product or requesting a refund at no charge. Please contact us at service@sarahkaitlin.com to take the necessary steps.
Payment methods
We offer secure payment methods such as Visa, Mastercard, American Express, iDeal and Maestro. Rest assured, all transactions on www.sarahkaitlin.com are encrypted with SSL technology to ensure a secure payment environment. For more information, please refer to our payment methods page.